Certa Level 2 Award and Extended Award in Care Navigation

The Certa Level 2 Award and Extended Award in Care Navigation are nationally recognised qualifications. They prepare learners to work in a care navigation role or improve the knowledge and skills of those already working in care navigation. You could use this qualification to support:Care Navigation Cover

  • Training for the unemployed
  • Post 16 Study Programmes
  • Apprenticeships
  • Work Based Learning.

Care Navigation is a simple way of offering relevant information to patients which allows them to feel involved in the process and ultimately choose which service would best meet their health needs.

Learners who achieve the Certa Level 2 Award in Care Navigation will gain knowledge of the principles of care navigation, how to implement positive equality and diversity practice and understand the services available to support choice. They will also develop an understanding of the importance of Customer Service and its role within care navigation.

Care Navigation 2Learners who achieve the Certa Level 2 Extended Award in Care Navigation will gain everything from the Award plus knowledge on the role of a team leader within a healthcare setting, working with external agencies including the voluntary and community sector.  The Extended Award also includes an introduction to social prescribing.