Terms and Conditions

To book a place onto one of our events please click onto the event you wish to attend and complete the registration form.  A member of the team will then email you to confirm your booking.

If the event you wish to attend is full you will be offered a place on the next available session.

Cancellation Notification
Please note that Certa has a maximum and minimum policy for ALL events. If you are unable to attend an event you have a confirmed booking for, please notify us immediately so that other people on the waiting list can take your place.  Cancellation of a place must be made no less than ten working days before the event for a full refund.

If it is necessary for Certa to cancel an event due to bookings not reaching our minimum requirement, we will notify you and offer you a place on the next available session. Please do not book train/travel tickets until you have received final confirmation of the event.

Cancellation Fees
Cancellation within the ten day period will not be refunded.

Rearranging your event booking
An administration fee of £20 will be charged if you wish to transfer a previous booking to an event at  a later date.

Non-attendance at an event
Non-attendance at a mandatory or pre-booked event without prior notification will incur a £50 charge per person.

Booking Fee for Tailor-made Events
Please note all tailor-made training events are arranged subject to a signed agreement and are invoiced in full in advance.