Terms and Conditions
To book a place onto one of our events please click onto the event you wish to attend and complete the registration form. A member of the team will then email you to confirm your booking.
If the event you wish to attend is full you will be offered a place on the next available session.
Please note that Certa has a maximum and minimum policy for ALL events. If you are unable to attend an event you have a confirmed booking for, please notify us immediately so that other people on the waiting list can take your place. Cancellation of a place must be made no less than ten working days before the event for a full refund.
If it is necessary for Certa to cancel an event due to bookings not reaching our minimum requirement, we will notify you and offer you a place on the next available session. Please do not book train/travel tickets until you have received final confirmation of the event.
Cancellation within the ten day period will not be refunded.
Rearranging your event booking
An administration fee of £20 will be charged if you wish to transfer a previous booking to an event at a later date.
Non-attendance at an event
Non-attendance at a mandatory or pre-booked event without prior notification will incur a £50 charge per person.
Booking Fee for Tailor-made Events
Please note all tailor-made training events are arranged subject to a signed agreement and are invoiced in full in advance.